From the milk of the Reggiana breed, we create foods rich in flavor and precious nutrients every day, including our Parmigiano Reggiano Vacche Rosse. If purchased on our online shop, it is therefore essential that their excellence arrives intact at its destination as if they were fresh from the dairy.
This is why we ship them by refrigerated courier at a controlled temperature of 0 – 4 ° C, in order to keep the cold chain constant and, thus, to deliver them at the best of their quality.
In order to receive our products optimally, it is important to know the following aspects:
- Once you have made a purchase, the courier will send you an email with the tracking code to track the shipment. You will also receive notification of the delivery date by e-mail. At the moment, the refrigerated couriers, due to the particularity of their service, do not provide for the possibility of requesting specific time slots and telephone notice.
- We recommend that you indicate a shipping address where it is certain the presence of a person who will collect the ordered products. To protect their quality, sending them by refrigerated courier excludes the possibility of leaving them unattended.
- The national health emergency, still ongoing, can cause problems for the courier logistics system due to the huge demand for home deliveries. Therefore, there could be delays, with respect to the date initially indicated, independent of us.
- In case of non-delivery, due to the absence of the recipient, the courier may charge additional shipping costs.
If you have special requests BEFORE making a purchase, please contact us to check their feasibility together. Every day we give our best to make the delivery of our products simple and convenient. However, we are available for any need and clarification.
Write to us at email@example.com or call us on 0522 294655.
And thank you for being here with us.